By using the Velora Haadi website, you agree to follow our terms and policies. Please read them carefully before placing an order.
Use of Website
All content, images, designs, logos, product details, and materials on this website belong to Velora Haadi. You may not copy, modify, reproduce, or use any website content for commercial purposes without permission.
Product Information
We try our best to display product colors, images, prices, and descriptions accurately. However, actual product color may slightly vary due to lighting, photography, and screen settings.
All products are subject to availability. If any product becomes unavailable after order placement, our team will contact you for replacement, store credit, or refund options.
Order Acceptance
Placing an order on our website does not automatically mean the order is accepted. Order confirmation depends on product availability, payment confirmation, and customer verification.
Velora Haadi reserves the right to cancel any order due to product unavailability, incorrect pricing, incomplete information, payment issue, or suspicious activity.
Payments
Velora Haadi offers Cash on Delivery, Bank Transfer, Easypaisa, JazzCash, Debit/Credit Card, and Online Payment Gateway options.
For online payments, verification may be required to protect customers from fraud or misuse.
Delivery
Orders are delivered across Pakistan through courier partners. Delivery time may vary depending on city, area, order confirmation, and courier service availability.
Velora Haadi is not responsible for delays caused by courier companies, weather conditions, incomplete addresses, or situations beyond our control.
Returns & Exchanges
Returns and exchanges are handled according to our Return & Exchange Policy. Products must be unused, unworn, and in original packaging with tags/labels attached.
Privacy & Security
Customer personal information is used only for order processing, delivery, support, and service improvement. Velora Haadi never asks for full card number, CVV, OTP, ATM PIN, or banking password.
Changes to Terms
Velora Haadi may update these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.
Governing Law
These Terms & Conditions are governed by the laws of Pakistan.
Contact
For complaints, questions, or support:
Customer Care Email: veloracarecustomer@gmail.com
WhatsApp: +92 335 4393607